FAQ

The Sparkling Spur Store is your premier destination for authentic Western apparel and accessories. We bring Western heritage to your doorstep with contemporary elegance and timeless style, offering everything from signature Double D Ranch Wear to our adorable Kids of a King collection.

Our store celebrates authentic Western craftsmanship with a touch of contemporary elegance. We specialize in carefully curated Western apparel that blends traditional Western heritage with modern fashion sensibilities, perfect for fashion-forward individuals who appreciate timeless Western style.

We offer a comprehensive range of Western-style products including:

• Western apparel for adults and children (bottoms, dresses, jackets, tops)
• Handcrafted jewelry and accessories
• Western handbags, belts, and accessories
• Hats, headbands, scarves, and gloves
• Home goods with Western charm
• Specialized kids’ collections including onesies, moccasins, and blankets
• Men’s dress jackets

Absolutely! We’re proud to offer our adorable “Kids of a King” collection, featuring kids’ accessories, bottoms, hats, headbands & bows, jackets/vests, onesies, tops, blankets/towels, and moccasins – all with the same authentic Western style as our adult collections.

Each piece in our collection is carefully curated and crafted with authentic Western charm. We focus on quality materials, traditional Western craftsmanship, and timeless designs that blend heritage with contemporary elegance. Every item is lovingly inspected and packaged to preserve its Western quality.

All orders are processed within 1-2 business days from our Los Angeles headquarters. Each piece is carefully inspected and lovingly packaged to preserve its Western charm and quality before shipping.

We offer two shipping options to meet your needs:

We ship worldwide from our Los Angeles headquarters, bringing Western style to fashion-forward individuals across the globe. Please note that we currently cannot deliver to some Asian countries and select remote regions due to logistical constraints.

Yes! Once your order ships, you’ll receive tracking information that allows you to follow your Western style journey every step of the way to your doorstep.

Delivery times may vary during peak seasons and are subject to customs clearance procedures for international orders. We appreciate your understanding and patience in these circumstances.

We accept all major payment methods to make your Western shopping experience seamless:

• Visa
• MasterCard
• JCB
• PayPal

Yes, we use industry-standard security measures to protect your payment information and ensure a safe shopping experience. Your financial security is as important to us as the quality of our Western craftsmanship.

We stand behind the quality of every piece in our collection. If any item doesn’t meet your expectations, you have 15 days from receipt to initiate a return. Your satisfaction is as important to us as the authenticity of our Western craftsmanship.

Please contact our customer service team at [email protected] within 15 days of receiving your order to initiate the return process. We’ll guide you through the simple steps to return items that don’t meet your expectations.

We carefully inspect every item before shipping, but if you receive a damaged product, please contact us immediately at [email protected]. We’ll promptly address the issue and make it right, ensuring you receive the quality Western products you deserve.

Our dedicated customer service team can be reached at [email protected]. We’re here to help you with any questions about our Western collections, your order, or your shopping experience.

Our headquarters is located at 1715 Providence Lane, Los Angeles, US 90017, from where we ship authentic Western style worldwide.